Our fully replaceable warranty is valid for a full six months from the date of purchase with a receipt.
If the volume exchanged is more than one, we will charge you a second return shipping charge to get the item(s) to you. You will also have to pay for the shipping of the items back to us. ( There will be no 10% re-stocking fee.) Time limit for returns for refund effective August 1, 2007 is six months from the date of purchase. We will accept no returns for refund over that time limit. We will do exchanges on unused merchandise with proper documentation only.
Wisteria House Products will accept returns and credit your credit card for the amount of the merchandise we will exchange goods with no restocking fee, or minus a 10% face value of the merchandise as a re-stocking fee, depending on your situation and with a receipt. We will not refund the shipping costs to you or the shipping costs for you to return the item to us. (Any used items will be evaluated on a case by case basis).
Please contact cat(at)wisteriahouseproducts.com for information or to speak with a representative, call 480-319-7467.